MegaOTT IPTV Privacy Policy

Welcome to MegaOTT IPTV ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website megaott.io or use our 8K IPTV services.

We are registered with the Information Commissioner's Office (ICO) in the United Kingdom and comply with the General Data Protection Regulation (GDPR) (EU) 2016/679. Our registered office is located in London, UK.

We collect several types of information for various purposes to provide and improve our service to you:

Personal Information: When you register, subscribe, or contact us, we may collect:

• Identity Data: First name, last name, username
• Contact Data: Email address, phone number, billing address
• Transaction Data: Details about payments to and from you (in EUR)
• Technical Data: IP address, login data, browser type, device information
• Profile Data: Your preferences, feedback, and survey responses

We use the collected data for various purposes:

• To provide and maintain our 8K IPTV service with 27,000+ channels
• To process your subscription payments in EUR
• To notify you about changes to our service or policies
• To provide customer support and respond to your inquiries (24/7 support)
• To gather analysis or valuable information to improve our service
• To monitor the usage of our website and streaming service
• To detect, prevent and address technical issues
• To fulfill any other purpose for which you provide it
• To carry out our obligations and enforce our rights

We may share your personal information in the following situations:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our website, processing payments (in EUR), and providing customer support. These include payment processors like PayPal, Stripe, and cryptocurrency gateways.
• Analytics Partners: We use Google Analytics to understand how visitors interact with our website.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your data may be transferred.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We DO NOT sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers
• Regular security audits and penetration testing
• Access controls limiting employee access to personal data
• Secure data centers with 24/7 monitoring
• Encrypted storage of sensitive information
• Regular backups to prevent data loss

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your data.
• Right to Restrict Processing: You can request limitation of data processing.
• Right to Data Portability: You can request transfer of your data to another organization.
• Right to Object: You can object to our processing of your data.
• Right to Withdraw Consent: You can withdraw consent at any time.
• Right to Lodge a Complaint: You can complain to a supervisory authority.

To exercise any of these rights, please contact us at privacy@megaott.io or via WhatsApp at +44 7532 814802. We will respond within 30 days.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly (cannot be disabled).
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics).
• Functionality Cookies: Remember your preferences and settings.
• Marketing Cookies: Used to deliver relevant advertisements (only with consent).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We offer secure payment processing for subscriptions in EUR (Euros). We do not store your full payment information on our servers.

Payment methods accepted:

• Credit/Debit Cards: Processed via Stripe (PCI-DSS compliant)
• PayPal: Secure payment through PayPal's platform
• Cryptocurrency: Bitcoin, Ethereum, USDT (processed through Coinbase Commerce)
• Bank Transfer: SEPA transfers for EU customers (EUR only)

What we collect: When you make a payment, our payment processors collect your payment information. We receive only confirmation of payment and the last four digits of your card for reference.

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Retention periods:

• Account information: Retained for the duration of your account plus 30 days after account deletion.
• Payment records: Retained for 7 years to comply with tax and accounting laws.
• Support correspondence: Retained for 3 years to improve our service.
• Analytics data: Retained for 26 months (Google Analytics standard).

When we no longer need your personal data, we will securely delete or anonymize it.

Our service is not intended for use by children under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us.

If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Material changes: If we make material changes to how we handle your personal data, we will notify you via email or through a prominent notice on our website before the change becomes effective.

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your GDPR rights, please contact us:

• Data Protection Officer: privacy@megaott.io
• WhatsApp: +44 7532 814802
• General Support: support@megaott.io
• Address: Tech Hub, 123 Innovation Street, London, EC1A 1BB, United Kingdom
• ICO Registration: ZA123456