.faq-hero{background:linear-gradient(145deg,var(--bg-light),var(--white));padding:var(--space-16) 0 var(--space-8);position:relative;overflow:hidden}.faq-hero .hero-content{max-width:1000px;margin:0 auto;text-align:center}.breadcrumb{display:flex;align-items:center;justify-content:center;gap:var(--space-2);color:var(--gray);font-size:var(--font-size-sm);margin-bottom:var(--space-4);flex-wrap:wrap}.breadcrumb a{color:var(--primary);transition:var(--transition-base)}.breadcrumb a:hover{color:var(--primary-dark);text-decoration:underline}.breadcrumb i{font-size:.7rem;color:var(--primary)}.faq-search-container{max-width:600px;margin:2rem auto;position:relative}.faq-search-container i{position:absolute;left:1.5rem;top:50%;transform:translateY(-50%);color:var(--primary);font-size:1.2rem;pointer-events:none}.faq-search-container input{width:100%;padding:1.2rem 1.5rem 1.2rem 3.5rem;background:var(--white);border:2px solid var(--light-gray);border-radius:var(--radius-full);color:var(--dark);font-size:1rem;transition:var(--transition-base);box-shadow:var(--shadow-sm)}.faq-search-container input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px rgb(0 82 204 / .15)}.faq-categories{display:flex;flex-wrap:wrap;gap:.8rem;justify-content:center;margin:2rem 0 3rem}.category-btn{background:var(--white);border:1px solid var(--light-gray);color:var(--gray);padding:.7rem 1.5rem;border-radius:var(--radius-full);font-size:.95rem;font-weight:600;cursor:pointer;transition:var(--transition-base);box-shadow:var(--shadow-sm)}.category-btn:hover{background:rgba(var(--primary-rgb),.08);color:var(--primary);border-color:var(--primary);transform:translateY(-2px)}.category-btn.active{background:var(--gradient-primary);color:var(--white);border-color:#fff0;box-shadow:var(--shadow-md)}.faq-container{max-width:1000px;margin:0 auto 4rem;padding:0 var(--space-4)}.faq-section{margin-bottom:3rem}.faq-section-title{color:var(--dark);font-size:1.8rem;font-weight:700;margin-bottom:2rem;padding-bottom:1rem;border-bottom:2px solid var(--light-gray);display:flex;align-items:center;gap:1rem}.faq-section-title i{color:var(--primary);font-size:2rem}.faq-item{background:var(--white);border:1px solid var(--light-gray);border-radius:var(--radius-lg);margin-bottom:1rem;overflow:hidden;box-shadow:var(--shadow-sm);transition:var(--transition-base)}.faq-item:hover{box-shadow:var(--shadow-hover);border-color:var(--primary)}.faq-question{padding:1.2rem 1.5rem;display:flex;align-items:center;justify-content:space-between;cursor:pointer;color:var(--dark);font-weight:600;background:var(--white);transition:background 0.3s;width:100%;border:none;text-align:left}.faq-question:hover{background:rgba(var(--primary-rgb),.02)}.faq-question-left{display:flex;align-items:center;gap:1rem}.faq-question-left i{color:var(--primary);width:24px;font-size:1.2rem}.faq-arrow i{color:var(--primary);transition:transform 0.4s ease;font-size:1.1rem}.faq-item.active .faq-arrow i{transform:rotate(180deg)}.faq-answer{max-height:0;overflow:hidden;transition:max-height 0.5s ease,padding 0.3s ease;background:linear-gradient(145deg,var(--white),var(--bg-light));color:var(--gray);line-height:1.7;padding:0 1.5rem}.faq-item.active .faq-answer{max-height:1000px;padding:0 1.5rem 1.5rem}.faq-answer ul,.faq-answer ol{margin:1rem 0;padding-left:1.5rem}.faq-answer li{margin-bottom:.5rem}.faq-answer strong{color:var(--dark)}.faq-answer a{color:var(--primary);text-decoration:underline}.support-box{background:var(--gradient-primary);border-radius:var(--radius-xl);padding:3rem;text-align:center;margin:4rem 0 2rem;color:var(--white);box-shadow:var(--shadow-lg)}.support-box h3{color:var(--white);font-size:2rem;font-weight:700;margin-bottom:1rem}.support-box p{color:rgb(255 255 255 / .9);font-size:1.1rem;margin-bottom:2rem}.support-buttons{display:flex;gap:1rem;justify-content:center;flex-wrap:wrap}.support-btn{background:rgb(255 255 255 / .1);border:1px solid rgb(255 255 255 / .2);color:var(--white);padding:1rem 2rem;border-radius:var(--radius-full);text-decoration:none;font-weight:600;transition:var(--transition-base);display:inline-flex;align-items:center;gap:.5rem;backdrop-filter:blur(5px)}.support-btn:hover{background:var(--white);color:var(--primary);transform:translateY(-3px);border-color:var(--white)}.response-time{margin-top:2rem;color:var(--white);font-weight:600;display:flex;align-items:center;justify-content:center;gap:.5rem}@media (max-width:768px){.faq-section-title{font-size:1.5rem}.support-box{padding:2rem}.support-box h3{font-size:1.5rem}.support-buttons{flex-direction:column}.support-btn{width:100%;justify-content:center}}@media (max-width:480px){.category-btn{padding:.5rem 1rem;font-size:.8rem}}.mobile-menu-overlay{position:fixed;inset:0;background:rgb(0 0 0 / .5);backdrop-filter:blur(4px);z-index:998;opacity:0;visibility:hidden;transition:0.3s ease}.mobile-menu-overlay.active{opacity:1;visibility:visible}.mobile-menu-panel{position:fixed;top:0;right:0;width:280px;height:100vh;background:#fff;z-index:999;transform:translateX(100%);transition:transform 0.3s ease}.mobile-menu-panel.active{transform:translateX(0)}